IT Support Specialist | IT-Support-Spezialist (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will play a critical role in maintaining and optimizing IT infrastructures for prestigious clients. Your daily responsibilities include the administration of IT systems with a specific focus on ERP environments, providing essential First and Second-Level support, and conducting detailed error analysis through ticket management. You will be responsible for the installation, configuration, and maintenance of Microsoft-based client and server systems, ensuring high system availability through robust backup and recovery processes. This role is ideal for experienced professionals who enjoy technical documentation, system upgrades, and performance optimization. The position offers a high degree of flexibility with mobile working options and a permanent employment contract, making it an attractive opportunity for those looking to advance their technical career within a collaborative and innovative environment.