Process Manager | Prozessmanager*in

Job Summary

As a Process Manager at Stromnetz Berlin, you will play a pivotal role in modernizing the energy grid for 3.7 million customers in the German capital. Operating within the Customer Management department, you will be responsible for the end-to-end development and implementation of customer-facing processes, ensuring they meet regulatory requirements and economic goals. Your daily tasks involve structuring complex process landscapes, identifying optimization potentials, and coordinating digital transformations in agile or hybrid project settings. You will act as a bridge between technical departments and market participants like electricity suppliers, focusing on user-centric designs and data-based process control. This position is particularly attractive for those seeking a stable career in the energy transition sector, offering a high degree of creative freedom, flexible working hours (37-hour week), and a collaborative environment within a crisis-proof company committed to sustainability and innovation.