Team Lead IT Support | Teamleiter/in IT-Support (m/w/d)

netzwerkfähig H & F GmbH

Langenfeld (Rheinland), Nordrhein-Westfalen, Deutschland
Published Jul 14, 2025
Full-time
Permanent

Job Summary

As the Team Lead IT Support, you will be instrumental in guiding and optimizing the company's IT operations. Your daily responsibilities will include leading, planning, coordinating, and overseeing the IT support team's activities, ensuring efficient and high-quality service delivery. A key aspect of the role involves developing strategies to enhance IT systems and processes, alongside managing customer relationships and external resources. You will also lead and coordinate IT projects, participating in First, Second, and Third-Level Support when necessary. This position is ideal for a proactive leader with a strong IT background, offering a collaborative environment, professional development opportunities, and a focus on work-life balance.

Required Skills

Education

Completed degree in a relevant field, completed training as an IT specialist, or a completed commercial apprenticeship combined with a recognized additional qualification in IT

Experience

  • Many years of professional experience in IT
  • Leadership experience

Languages

Not specified

Additional

  • Not specified