Team Lead IT Support | Teamleiter/in IT-Support (m/w/d)
netzwerkfähig H & F GmbH
Job Summary
As the Team Lead IT Support, you will be instrumental in guiding and optimizing the company's IT operations. Your daily responsibilities will include leading, planning, coordinating, and overseeing the IT support team's activities, ensuring efficient and high-quality service delivery. A key aspect of the role involves developing strategies to enhance IT systems and processes, alongside managing customer relationships and external resources. You will also lead and coordinate IT projects, participating in First, Second, and Third-Level Support when necessary. This position is ideal for a proactive leader with a strong IT background, offering a collaborative environment, professional development opportunities, and a focus on work-life balance.
Required Skills
Education
Completed degree in a relevant field, completed training as an IT specialist, or a completed commercial apprenticeship combined with a recognized additional qualification in IT
Experience
- Many years of professional experience in IT
- Leadership experience
Languages
Additional
- Not specified