IT Support Technician | IT-Support-Techniker (m/w/d)

Job Summary

As an IT Support Technician at FERCHAU, you will be responsible for the end-to-end management of IT inquiries and technical disruptions across 1st to 3rd level support. Your daily activities involve acting as the primary point of contact for internal users, installing and maintaining hardware and software, and troubleshooting technical issues both remotely and on-site. You will play a key role in system administration, network maintenance, and supporting critical IT rollouts and migrations. This position is ideal for service-oriented professionals who enjoy documenting solutions and collaborating with external service providers. The role is particularly attractive due to the opportunity to work within a vast network of over 130 locations, offering great flexibility regarding your place of residence. Additionally, you will benefit from comprehensive professional development programs, corporate fitness discounts, and a vibrant team culture through regular social events.