IT Support Specialist | IT-Support (m/w/d)

Job Summary

This role involves providing comprehensive technical assistance and maintaining critical IT infrastructure for a leading IT solutions provider. On a day-to-day basis, you will be responsible for hardware maintenance, managing service tickets, and documenting technical processes. The position requires a hands-on approach to managing hardware inventory, mobile device management (MDM), and telephony clients, as well as coordinating hardware relocations. You will act as a key point of contact for clients, ensuring high service quality and effective communication. This position is ideal for both entry-level professionals with fresh ideas and experienced technicians looking to deepen their expertise. It offers a unique opportunity to work with renowned providers in a team-oriented environment that prioritizes professional development and modern IT security standards. The role is further enhanced by attractive benefits including a permanent contract, specialized training, and various corporate discounts.