IT Service Desk Specialist | IT-Servicedesk Specialist (m/w/d)

Job Summary

As an IT Service Desk Specialist at FERCHAU Rosenheim, you will serve as the primary point of contact for all technical inquiries and issues within the organization. Your day-to-day responsibilities involve providing both 1st and 2nd level support, where you will accept, analyze, and resolve incident reports. You will be responsible for the installation and configuration of hardware and software, as well as monitoring network security and maintaining network infrastructure. Beyond troubleshooting and documentation, you will actively contribute to the company's broader IT strategy. This role is ideal for a tech-savvy professional who enjoys problem-solving and collaboration. The position offers an attractive package including an unlimited contract, flexible working hours with flextime, mobile work options, and a structured overtime compensation system, all within a team-oriented environment that values innovation and professional growth.