Specialist Trainer / Project Trainer for Communication Services | Fachtrainer/ Projekttrainer Kommunikationsdienstleistung (m/w/d)

Job Summary

As a Specialist Trainer for Communication Services, you will be responsible for the end-to-end delivery of technical and communication training programs, specifically within the telecommunications sector. Your day-to-day activities involve conducting sales training (outbound sales) and coaching sessions to enhance the performance and motivation of customer advisors. You will lead the onboarding process for new employees, providing professional guidance during their practical phases and evaluating their learning progress. Working closely with Project Managers, you will ensure client quality standards are met while continuously optimizing training materials. This role is ideal for someone passionate about employee development who thrives in a modern, flat-hierarchy environment. The position is unique for its high level of creative freedom and the opportunity to work for an award-winning 'Best Employer 2025' in a collaborative, supportive team culture.