IT Support Specialist | Fachinformatiker (m/w/d)

Job Summary

This role involves providing critical IT support for a long-standing architectural firm with over 60 years of history, specifically supporting their Berlin office of 90 employees. As an IT Support Specialist, you will be the primary point of contact for 1st and 2nd-level support requests, managing tickets via phone and digital systems. Your daily responsibilities include the installation, configuration, and maintenance of workstations, monitoring IT systems for stability, and troubleshooting technical issues. You will also manage IP telephone systems and collaborate closely with the central IT department in Stuttgart. This position is ideal for a proactive professional who enjoys problem-solving and wants to contribute to the continuous development of a modern IT infrastructure. The role offers a permanent contract, flexible working hours with a 40-hour week, and the opportunity for partial remote work after the initial onboarding phase, making it a stable and attractive career move in the heart of Berlin.