Application Support Engineer - Dynamics 365 | Fachinformatiker (m/w/d)
AirPlus International GmbH
Job Summary
As an Application Support Engineer specializing in Dynamics 365, you will be responsible for ensuring the stability and reliability of the company's CRM platform at AirPlus International. Your daily activities involve analyzing and resolving technical incidents, managing user permissions, and coordinating deployments to enhance the application landscape. You will act as a vital bridge between internal business departments, developers, and external service providers to ensure smooth business processes. This role is ideal for technical professionals who enjoy troubleshooting and system administration within a collaborative, international environment. The position offers a high degree of flexibility with full-time or part-time options and mobile working opportunities. It is particularly attractive for those looking to apply their expertise in Microsoft Azure and DevOps methodologies within a well-established corporate payment solutions provider that values team-oriented problem solving.
Required Skills
Education
Completed degree in Computer Science, a vocational IT training qualification, or comparable practical experience in the IT field.
Experience
- Several years of professional experience in the administration of Microsoft Dynamics 365 CRM, specifically Sales and Customer Service modules
- Extensive experience in incident management, monitoring, and operational support
- Mandatory practical experience with DevOps approaches and agile methodologies
- Professional experience in an IT environment or as a lateral entrant with relevant technical background
Languages
Additional
- The role is located in Neu-Isenburg with options for mobile work and flexible hours (full-time or part-time).