Technical Support Dispatcher | Disponent (m/w/d) im technischen Support

Job Summary

This role is for a Technical Support Dispatcher, acting as the central point of contact for technical issues within a leading automotive plant. The successful candidate will systematically record and manage technical fault reports received via building management systems, email, and phone, utilizing a CAFM system. Key responsibilities include overseeing the entire lifecycle of trouble tickets, ensuring adherence to defined processes and service levels, and coordinating information flow between various departments and service providers. Depending on qualifications, there's also an opportunity to resolve minor technical issues on-site. This position offers a direct path to permanent employment with the client, providing a unique opportunity to grow within a dynamic industrial environment.