IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will be the primary point of contact for technical challenges, ensuring the seamless operation of IT infrastructure for prestigious clients. Your daily responsibilities involve providing 1st and 2nd level support both on-site and remotely, troubleshooting hardware and software issues, and managing client systems including notebooks and desktops. You will play a key role in user administration via Active Directory and maintain essential peripherals such as mobile devices and printing systems. This role is ideal for a service-oriented 'digital native' who enjoys optimizing support processes and contributing to IT knowledge bases. The position offers a unique opportunity to work on innovative projects within a stable, permanent contract framework, supported by a comprehensive benefits package including specialized training and corporate discounts.