IT Support Specialist | IT-Support Spezialist (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will be responsible for providing high-quality technical assistance to customers, ensuring their technology solutions operate at the 'next level.' Your daily activities will involve handling 1st and 2nd level support requests via telephone, email, and ticketing systems. You will analyze and resolve system malfunctions, provide technical support for SAP applications, and assist in the administration of Microsoft, Windows, and Linux environments. This role is ideal for service-oriented professionals who enjoy troubleshooting and system optimization. The position is particularly attractive due to its permanent contract, mobile working options, and extensive corporate benefits including childcare subsidies, fitness memberships, and professional development through the in-house FERCHAU Academy. You will work in a modern environment with high-quality hardware, supporting prestigious clients in the IT solutions sector.