Onsite IT Support Specialist | Onsite Supporter (m/w/d)

Job Summary

As an Onsite IT Support Specialist at NConsult GmbH in Frankfurt, you will serve as the primary point of contact for users facing hardware and software challenges directly at their workstations. Your daily responsibilities involve installing, configuring, and maintaining IT equipment, performing rapid error analysis, and troubleshooting technical disruptions. You will act as a bridge between end-users and the 2nd level support team to ensure seamless IT operations. Beyond reactive support, you will contribute to documentation and participate in exciting IT projects and hardware rollouts. This role is ideal for a service-oriented professional who enjoys hands-on problem solving and direct human interaction. The position offers a dynamic work environment with modern equipment, flexible working hours, and clear career development paths within a motivated team focused on innovative digital solutions.