Remote Identity and Access Management Specialist | Remote Service Expert – Identity and Access Management (m/w/d)
viastore Group
Job Summary
This role is central to securing global access to intralogistics systems, ensuring that all remote connections are strictly regulated, authenticated via multi-factor methods, and fully traceable. On a day-to-day basis, you will administer remote connections such as VPN, RDP, and SSH, while implementing and managing Multi-Factor Authentication (MFA) solutions including TOTP and biometrics. You will act as the critical link between technical departments, IT security, and customer service to resolve connection issues and optimize security protocols. This position is ideal for professionals who enjoy a mix of hands-on technical administration and high-level security strategy. What makes this role unique is the opportunity to work 100% remotely while maintaining a high impact on the security of automated material handling systems for an international market leader. You will be part of a team-oriented culture that values continuous improvement and offers a modern, flexible working environment.
Required Skills
Education
Degree in Computer Science or a comparable vocational training/qualification.
Experience
- Professional experience in IT security policies, network technology, and remote access protocols
- Practical experience in the implementation and administration of Multi-Factor Authentication (MFA) solutions
- Experience in technical troubleshooting and error analysis for remote connections
- Experience in creating and maintaining technical documentation and security guidelines
Languages
Additional
- Willingness to work in a 2-shift system and participate in on-call rotations is required. The role supports 100% remote work.