IT Process Manager for Business Applications | IT-Prozessmanagement Business-Applikationen (m/w/d)
GRIESHABER Logistik GmbH
Job Summary
This role involves the management and continuous development of business applications, ensuring their seamless integration into existing system and network landscapes. Day-to-day, you will analyze new requirements, evaluate system dependencies, and develop tailored solutions within environments like Dynamics 365, DMS, and WMS. You will act as a central point of contact for internal departments and external clients to optimize business processes and ensure stable, secure application operations, including providing 2nd and 3rd-level support. The position is highly collaborative, requiring coordination with external service providers and participation in agile, interdisciplinary project teams for new software rollouts. This role is particularly attractive for professionals looking to work at the intersection of logistics and IT, offering the chance to work with modern AI technologies like Copilot and ChatGPT while benefiting from a comprehensive health management program and professional development through an internal academy.
Required Skills
Education
Completed degree in (Business) Informatics, Computer Science, or a comparable professional qualification.
Experience
- Several years of professional experience in the support and implementation of business applications and IT infrastructure projects.
- Proven experience working with ERP systems.
- Experience in process optimization and requirement analysis in a professional environment.
- Experience in coordinating and managing external service providers.
- Practical experience with AI technologies such as Copilot or ChatGPT.
- Professional background in the logistics or freight forwarding industry is highly preferred.
Languages
Additional
- The role requires knowledge of regulatory requirements including ISO standards and GDPR. Must be able to participate in technical documentation and support audits/compliance checks.
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