Business Administrator / IT Service Coordinator | Betriebswirt (m/w/d)
Deutsche Rentenversicherung Bund (DRV Bund)
Job Summary
This role serves as a vital link within the IT Domain Clinics for the Deutsche Rentenversicherung Bund, Germany's largest pension insurance provider. Working in the back office, you will act as the primary point of contact for on-site IT service staff across 27 rehabilitation clinics, ensuring smooth communication between central IT departments and local facilities. Your daily responsibilities include coordinating IT processes, developing training concepts and manuals, and managing knowledge transfer within the team. You will also oversee the onboarding of new IT staff and provide backup support for on-site personnel. This position is ideal for professionals who enjoy bridging the gap between administrative processes and technical IT service management. The role offers the stability of a major public employer with a strong focus on work-life balance, family-oriented flexible hours, and a comprehensive health management program, making it a highly secure and supportive career choice.
Required Skills
Education
University degree (Bachelor/Diploma) in IT, Administration, or Business Sciences; or completed vocational training in IT, Administration, or Business Sciences; or equivalent long-term practical experience in the IT sector.
Experience
- Professional experience in public administration processes, specifically in budgeting, personnel planning, or procurement.
- Professional experience within a clinical environment or for a public sector healthcare provider.
- Experience in technical IT support and IT service management is preferred.
- Proven experience in independent, process-oriented work and service-oriented communication.
Languages
Additional
- Willingness to undertake occasional business travel within Germany; willingness to participate in on-call shifts (including weekends); location based in Berlin.
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