In-house Service Technician | Servicetechniker im Innendienst (m/w/d)

Job Summary

As an In-house Service Technician, you will serve as a primary technical advisor for partners, installers, and end customers. Your day-to-day responsibilities involve handling technical inquiries via a telephone hotline, providing remote diagnostics, and troubleshooting complex systems. You will play a critical role in the planning and commissioning of integrated energy systems (sector coupling) and will independently develop strategies to resolve recurring faults. Beyond direct support, you will collaborate closely with product management and quality departments to identify product weaknesses and improve overall reliability. This position is ideal for technical experts who enjoy problem-solving and customer interaction. The role is particularly attractive due to its permanent full-time contract, flexible working hours with home office options, and a comprehensive benefits package including 30 days of vacation and modern technical equipment for private use.