IT Support Specialist | IT Supporter (m/w/d)

Job Summary

As an IT Support Specialist, you will be the first point of contact for user support, handling 1st and 2nd-level issues, with potential for 3rd-level involvement. Your daily tasks will include ensuring the smooth operation of operating systems, security tools, applications, servers, email systems, and hardware. You will be responsible for planning and executing upgrades, troubleshooting issues, and managing change and service requests with thorough documentation. This role involves installing, delivering, and retrieving hardware and software, providing essential technical assistance to users across various teams. This position offers high job security with an unlimited contract, flexible working hours, and opportunities for professional development within a leading European technology services platform.