Quality Manager | Qualitätsmanager (m/w/d)
FERCHAU GmbH Niederlassung Karlsruhe City
Job Summary
As a Quality Manager, you will play a crucial role in optimizing and evaluating reclamation-related processes, ensuring high standards across all operations. Your day-to-day responsibilities will involve meticulously handling complaint processes using the 8D method, documenting findings in detailed 8D reports, and proactively initiating root cause analyses to prevent future RMA and production issues. You will collaborate closely with various departments and conduct initial assessments of returned complaint devices. This position offers the opportunity to take on significant responsibility, contribute your long-standing expertise, and continuously develop your skills within a supportive environment that values technological advancement and sustainable solutions.
Required Skills
Education
Completed degree in Electrical Engineering or comparable qualification
Experience
- Professional experience in complaint management or quality management
- Experience in creating 8D reports, including developing appropriate corrective actions
- Knowledge of fault analysis methods (8D method, 5Why, Ishikawa, etc.)
Languages
Additional
- SAP knowledge is advantageous.
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