Software Support Engineer | Informatiker/in (Weiterbildung)

Job Summary

As a Software Support Engineer based in Linz, you will play a critical role in ensuring the operational stability of the MIC Global Trade Management (GTM) suite for a diverse international client base. Your day-to-day responsibilities involve providing high-level (Level 2) technical and functional support, troubleshooting complex issues, and analyzing source code to identify and resolve bugs. You will act as a bridge between the software and the end-user, documenting technical solutions and contributing to a shared knowledge base. This role is ideal for analytical thinkers who enjoy problem-solving in a global context. The position offers a unique combination of technical depth—working with Java and Oracle databases—and customer interaction. MIC provides a structured onboarding process through a personal training plan and mentoring, alongside long-term career development via their internal academy, making it an attractive environment for professionals looking to grow within the global trade management sector.