IT Systems Engineer (3rd Level Support) | 3rd Level Supporter (m/w/d)
FERCHAU GmbH Niederlassung München Mobility
Job Summary
As an IT Systems Engineer specializing in 3rd Level Support, you will be responsible for the operation, administration, and continuous development of complex network infrastructures. Your daily tasks involve monitoring IT systems, performing deep-dive error analysis, and troubleshooting to ensure seamless business operations. You will manage firewall systems, implement critical IT security requirements, and maintain virtual server environments using VMware and Citrix across both Windows and Linux platforms. Beyond maintenance, you will actively contribute to strategic IT projects and collaborate closely with the CIO department and various international locations. This role is ideal for technical experts who enjoy high-level problem solving and infrastructure design. The position offers attractive benefits including a company pension scheme, flexible working hours through flextime, and significant corporate discounts on travel and electronics.
Required Skills
Education
Completed technical vocational training in Information Technology or Electrical Engineering, with further qualification as a Master (Meister) or Technician; or a university degree in Computer Science, Electrical Engineering, or a comparable field.
Experience
- Several years of professional experience in network and server management
- Proven experience in firewall administration and IT security protocols
- Experience in managing virtualized environments (VMware and Citrix)
- Experience in technical documentation and collaborative IT project work
- Professional background in IT change management and structured methodologies
Languages
Additional
- Must provide availability and salary expectations upon application; reference code VA23-50094-LA.
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