Technical CAD Support Specialist | Technischer CAD-Support (m/w/d)
Palette CAD AG
Job Summary
As a Technical CAD Support Specialist, you will serve as a vital link between 3D planning software and the end-user, providing expert guidance to help clients realize their design projects. Your day-to-day responsibilities involve troubleshooting technical issues, sharing practical solutions, and assisting users with interior design and spatial planning software. You will leverage your technical affinity to act as a consultant and problem-solver within a collaborative team environment. The ideal candidate possesses a background in design or craftsmanship and a passion for modern software tools. This position is particularly attractive due to its focus on cutting-edge 3D visualization technology, offering a modern workspace with ergonomic equipment, professional development opportunities including language courses, and a strong emphasis on work-life balance with 30 days of vacation and a permanent contract.
Required Skills
Education
Completed vocational training or a degree in Design, or completed vocational training in a skilled craft/trade.
Experience
- Professional experience in customer service or technical support environments
- Experience in the fields of design, craftsmanship, or technical planning
- Practical experience with CAD software is highly preferred
- Proven track record of developing practical, solution-oriented technical results
- Experience working within a collaborative team and taking on individual responsibility
Languages
Additional
- Must demonstrate high resilience, flexibility, and strong communication skills. Affinity for modern software and technology is essential.