Technical Support Specialist | Mitarbeiter technischer Support (w/m/d)
gsm GmbH
Job Summary
As a Technical Support Specialist for the 'Café digital' labor market project in Stade, you will serve as the primary technical point of contact for both project participants and staff members. Your day-to-day responsibilities involve providing hands-on technical support, managing the project's interactive website, and offering technical assistance during monthly information fairs. This role is unique because it combines technical troubleshooting with social impact, requiring a compassionate approach to helping individuals in challenging life situations. You will have the creative freedom to work holistically and individually with participants, fostering their self-efficacy through the 'gsm' philosophy of 'doing it together yourself.' The position offers flexibility with part-time or full-time options ranging from 20 to 39 hours per week, within a supportive environment focused on adult education and career counseling.
Required Skills
Education
Recognized vocational qualification or university degree
Experience
- Professional experience in providing technical support and maintaining websites
- One year of experience in adult education or professional counseling
- Experience in interacting empathetically with individuals in difficult life situations
Languages
Additional
- The position is fixed-term until May 11, 2026. Location is based in Stade, Germany. Flexible working hours between 20 and 39 hours per week.