Client Desk Engineer | CLIENT DESK ENGINEER (m/w/d)

Wilken Software Group

Ulm, Donau, Baden-Württemberg, Deutschland
Published Mar 18, 2026
Full-time
No information

Job Summary

As a Client Desk Engineer at the Wilken Software Group, you will be responsible for delivering high-level IT support to internal employees, ensuring technical issues are resolved quickly and reliably. Your daily activities will involve providing both remote and on-site support for hardware, software, and network problems, alongside the installation and configuration of modern workstations including operating systems and peripherals. You will manage mobile devices, notebooks, and user rights while actively participating in internal IT projects such as rollouts and infrastructure migrations. This role is ideal for a service-oriented professional who enjoys systematic problem-solving in a modern environment. The position is particularly attractive due to its focus on cutting-edge Microsoft technologies and the opportunity to work within a stable, foundation-backed company that offers flexible working models and a strong emphasis on professional development and employee well-being.

Required Skills

Education

Not specified

Experience

  • Professional experience in 1st and 2nd level IT support including escalation processes
  • Advanced experience in Microsoft 365 and Windows administration
  • Practical experience with Azure AD user and group management
  • Experience in creating and maintaining IT documentation and knowledge bases
  • Experience participating in IT projects such as rollouts or migrations

Languages

German (Fluent)English (Fluent)

Additional

  • Must be able to provide both remote and on-site support at the workplace.