ICT Network Monitoring Technician | Techniker:in Informations- und Kommunikationstechnik Netzüberwachung

Job Summary

As an ICT Network Monitoring Technician at DB InfraGO AG in Berlin, you will play a critical role in ensuring the operational stability of railway telecommunications and IT infrastructure. Your day-to-day responsibilities involve monitoring alarms, performing initial troubleshooting, and acting as a vital interface between field services and customers. You will be responsible for evaluating fault reports and managing the communication flow during ITK system failures that impact critical railway operations. This role is highly dynamic, requiring coordination of reporting processes and the assessment of technical disturbances to ensure swift resolution. The position is ideal for professionals who thrive in technical support environments and are looking for a stable, long-term career with the German national railway. The role offers unique benefits including extensive travel discounts, flexible vacation options up to 34 days, and a company mobile device for personal use.