IT Client Management Specialist | IT-Spezialist (m/w/d) Clientmanagement
FERCHAU GmbH Niederlassung Nürnberg City
Job Summary
As an IT Client Management Specialist at FERCHAU, you will be responsible for the end-to-end lifecycle of the company's client infrastructure. Your daily activities will include designing, installing, and configuring client systems, alongside managing software deployment, group policies, and patch management. You will serve as a technical expert for 2nd and 3rd level support, troubleshooting complex incidents and ensuring high system availability. Beyond maintenance, you will play a strategic role in selecting and testing new hardware models and creating comprehensive system documentation. This position is ideal for a structured problem-solver who enjoys technical autonomy. FERCHAU offers an attractive package including an open-ended contract, flexible working hours via flextime, and various social benefits such as a company pension scheme and childcare subsidies, all within a collaborative family-owned business environment that prioritizes professional development.
Required Skills
Education
Completed vocational training as an IT Specialist (Fachinformatiker) or a university degree in Computer Science or a related field.
Experience
- Relevant professional experience in an IT environment
- Proven experience in Microsoft administration, specifically regarding client systems
- Experience in software deployment and automated distribution systems
- Experience in 2nd and 3rd level technical support and incident resolution
- Experience in creating technical user manuals and system documentation
Languages
Additional
- Good German language skills (level B2+) are a prerequisite for the position. The role requires a structured and solution-oriented approach to problem-solving and clear communication skills for interdepartmental collaboration.
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