IT Help Desk Technician | Helpdesk-Mitarbeiter (m/w/d)

Job Summary

This role at FERCHAU Rosenheim offers an exciting opportunity to join a project for a well-known company in Traunstein. As an IT Help Desk Technician, you will serve as the primary point of contact for technical inquiries, handling hardware and software installation, configuration, and maintenance. Your day-to-day will involve diagnosing and resolving errors both on-site and remotely, while diligently documenting support requests in ticketing systems like Jira or ServiceNow. Beyond troubleshooting, you will train employees on IT systems and Microsoft Office or SAP applications, and collaborate with specialized teams to solve complex technical challenges. The position is ideal for both entry-level candidates and experienced professionals who enjoy problem-solving and proactive infrastructure monitoring. It offers a permanent contract with above-tariff benefits, professional development opportunities, and a strong corporate network, making it a stable and growth-oriented environment for IT professionals.