Technical Support Manager | Technischer Support Manager (m/w/d)

Job Summary

As a Technical Support Manager at FERCHAU, you will serve as a vital link between technology and customer satisfaction, managing both national and international client relationships. Your day-to-day responsibilities involve overseeing technical support services, developing and coordinating service concepts for complex systems and testing equipment, and conducting specialized training sessions. You will be responsible for the entire lifecycle of support documentation, including maintaining repair files, performing failure analysis, and deriving corrective measures. Additionally, you will lead projects and programs following the end of series production. This role is ideal for a proactive professional who enjoys problem-solving and is comfortable taking ownership of technical service strategies. The position offers a highly attractive package including a permanent contract, extensive corporate discounts, and professional development through the FERCHAU Academy. It is a unique opportunity to work with renowned clients across various industries, particularly within the aerospace sector.