IT Support Specialist | Informatiker / Fachinformatiker als IT-Support (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will serve as a critical technical bridge between field staff and internal departments. Your daily responsibilities involve providing comprehensive 1st and 2nd level support for a diverse hardware environment including notebooks, workstations, mobile devices (iPhones/iPads), and printers. You will be responsible for error analysis, troubleshooting, and the installation of both standard and proprietary software. A significant portion of the role involves managing mobile devices via MobileIron MDM and handling user administration within Active Directory. This position is ideal for service-oriented professionals who enjoy direct user interaction and technical problem-solving. Joining FERCHAU offers the stability of a permanent contract, unique corporate benefits like childcare subsidies and travel discounts, and the opportunity to work with cutting-edge IT trends for high-profile clients in a collaborative, high-spirit team environment.