IT Support Specialist | IT-Mitarbeiter (m/w/d)

Stiftung Die Gute Hand

Kürten, Nordrhein-Westfalen, Deutschland

Published Mar 17, 2026

Part-time

Fixed-term

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in ensuring the smooth operation of technical infrastructure for an organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time (50%) position focuses on providing first-level support and managing the foundation's hardware and software ecosystem. Your daily routine will involve troubleshooting user issues via telephone, maintaining printing systems, and meticulously documenting IT assets. This role is ideal for a service-oriented professional who enjoys working with Microsoft technologies and complex IT structures. The position offers a unique opportunity to work within a multi-professional administrative team where your technical expertise directly supports meaningful social work. You will benefit from a structured onboarding process, professional development opportunities, and a supportive team environment with modern equipment.

Required Skills

Education

Completed vocational training with a focus on Information Technology (IT).

Experience

Professional experience in First-Level Support and user assistance
Experience in the maintenance and administration of system hardware and software
Proven experience working with standard Microsoft software applications
Basic knowledge of telecommunications systems
Experience in technical documentation of IT assets

Languages

Not specified

Additional

Identification with Christian tasks, goals, and values is required. This is a part-time position (50%) located in Kürten-Biesfeld with a fixed-term contract duration.