IT Corporate Account Manager & Support Lead (Prospect) | IT Geschäftskundenbetreuer (w/m/d) in Festanstellung - Perspektivisch leitender Angestellter
AE Computer Telekommunikation GmbH
Job Summary
This role offers a dynamic blend of technical support and client relationship management, focusing on corporate customers. On a day-to-day basis, you will provide both on-site and remote support, troubleshooting hardware and software issues using remote maintenance tools or performing repairs in the internal workshop. You will be responsible for hardware and software installations, maintaining detailed customer documentation, and serving as a primary point of contact for technical inquiries. The position is particularly attractive as it is a permanent, full-time role with a clear career path toward a senior management position. You will work within a family-oriented team characterized by flat hierarchies and flexible working hours, allowing for a high degree of professional autonomy and growth while managing a focus on Microsoft 365 and Server environments.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist) or comparable professional experience.
Experience
- Professional experience in the IT environment
- Proven experience in IT support and troubleshooting
- Sound knowledge of current computer hardware
- Extensive experience with common Microsoft products and environments
- Experience in managing corporate client accounts
Languages
Additional
- The role is a permanent full-time position with a perspective for promotion to a senior management level (leitender Angestellter).