IT Support Service Desk Specialist | IT Support Servicedesk (m/w/d)

Job Summary

This role involves providing high-quality 1st level IT support for a major European IT service provider serving Deutsche Bank. As a Service Desk Specialist, you will be the primary point of contact for end-users, managing the distribution and return of hardware such as Windows laptops, MacBooks, iPhones, and iPads. Your daily responsibilities include technical administration of operating systems, IP telephony, and VPN configurations, while ensuring all incidents and requests are meticulously documented within the ticketing system. This position offers a professional environment with flat hierarchies and modern workspaces. It is an excellent opportunity for customer-oriented technical professionals to work with a leading IT service firm, offering a 40-hour work week, up to 30 days of vacation, and strong prospects for permanent employment within the client organization.