ServiceNow Demand and Portfolio Manager | Demand Manager / Portfolio Manager (m/w/d) ServiceNow

Job Summary

As a ServiceNow Demand and Portfolio Manager at ROSSMANN, you will serve as the central point of contact for the ServiceNow platform, bridging the gap between business departments and IT. Your day-to-day responsibilities involve consulting with departments like Sales, Logistics, and Marketing to identify process improvements and digitalization opportunities. You will analyze new demands, evaluate their technical feasibility with ServiceNow experts, and ensure that requirements are translated into qualified decision templates for prioritization. A key part of your role is maintaining platform standards and avoiding isolated solutions while strategically developing the company's ServiceNow portfolio. This position is particularly attractive due to its high level of influence on digital processes within a major retail company, offering a 37.5-hour work week, 50% remote work options, and extensive corporate benefits including holiday and Christmas bonuses.