IT System Administrator First Level Support | IT Systemadministrator First Level Support (m/w/d)

Job Summary

As an IT System Administrator in First Level Support, you will play a pivotal role in ensuring the smooth operation of IT infrastructure for a diverse client base. Your daily responsibilities involve managing support requests through a ticketing system, providing both remote and on-site assistance, and performing technical troubleshooting for hardware and software issues. You will be actively involved in supporting IT projects and the rollout of new technologies, ensuring all tasks are meticulously documented. This position is ideal for a communicative professional who enjoys problem-solving and direct customer interaction. The role is particularly attractive due to its focus on professional development, offering specialized training paths, flexible working hours, and a modern work environment. You will benefit from a supportive team culture that values knowledge sharing and provides various corporate perks, including health accounts and mobility options like e-bikes or public transport tickets.