Network Specialist | Netzwerkspezialist (m/w/d)
FERCHAU GmbH Niederlassung Nürnberg City
Job Summary
As a Network Specialist at FERCHAU, you will be responsible for the installation and maintenance of connectivity solutions for medical systems. Your day-to-day activities involve providing IT integration services, developing innovative communication concepts, and implementing customized IT solutions for high-profile clients. You will play a critical role in customer support, offering 24/7 technical assistance and training for both internal and external stakeholders. This position is ideal for professionals who enjoy troubleshooting and process improvement, as you will be tasked with optimizing remote connectivity solutions and support workflows. The role offers a dynamic environment with opportunities for mobile work and professional growth within a leading technology service provider. It is particularly attractive for those who value variety, as you will work across different industries and technologies while enjoying comprehensive corporate benefits and a structured shift model designed for continuous service excellence.
Required Skills
Education
Completed vocational training as an IT Specialist (Fachinformatiker) or a comparable qualification; Cisco (CCNA/CCNP) or Linux (LPI) certifications are preferred.
Experience
- Professional experience in administration of Windows and Linux (Debian) systems with a focus on networking and security
- Practical experience in remote customer support using SRS
- Demonstrated experience in protocol analysis and network troubleshooting techniques
- Experience working within ITIL-based end-customer support frameworks
- Experience with Cisco (CCNA/CCNP) or Linux (LPI) environments
Languages
Additional
- Willingness to work in a 3-shift model (24/7 support) and participate in on-call rotations is required. Knowledge of GDPR/DSGVO regulations in an IT support context is essential.
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