IT Support Specialist (Level 2) | Second Level Support

Job Summary

As an IT Support Specialist in the Level 2 Helpdesk, you will be responsible for resolving complex technical issues for users in the Kaufering area. Your day-to-day activities will focus on troubleshooting current Windows client systems and providing high-quality service to customers. This role requires a strong balance of technical proficiency and interpersonal skills, as you will work closely with both end-users and a motivated internal team. The position is ideal for those who enjoy a dynamic, growing IT environment and are looking for a role that offers both independent responsibility and a supportive team atmosphere. The company provides an intensive onboarding process, making it an attractive opportunity for qualified IT professionals or motivated career changers who possess a strong service-oriented mindset and a collaborative approach to problem-solving.