IT Functional Support Specialist | IT Functional Support (m/w/d)

Job Summary

As an IT Functional Support Specialist, you will play a critical role in maintaining the operational integrity of financial systems, specifically within the SAP FI, Treasury, and Tax environments. Your day-to-day responsibilities involve managing changes and incidents through the full lifecycle—including catching, dispatching, and tracking—while overseeing external software vendors and service providers. A key highlight of this position is the support of the annual SWIFT audit and ensuring compliance with manufacturer tickets and OSS reports. You will be responsible for maintaining high-quality ITSM master data, creating comprehensive documentation for the knowledge base, and executing rigorous testing procedures. This role is ideal for professionals who enjoy a mix of technical coordination and functional support. The position offers a permanent contract with significant flexibility through mobile work options, a company pension scheme, and extensive corporate discounts, making it an attractive opportunity for those seeking long-term stability and professional growth in a structured environment.