Onsite IT Support Technician | Onsite Supporter (m/w/d)
NConsult GmbH
Job Summary
As an Onsite IT Support Technician at NConsult GmbH, you will serve as the primary point of contact for local users, providing essential technical assistance directly at their workstations. Your day-to-day responsibilities involve diagnosing and resolving hardware and software issues, installing and configuring equipment, and maintaining IT systems to ensure seamless business operations. You will collaborate closely with 2nd level support and other specialized IT teams to tackle complex challenges and participate in significant IT projects and rollouts. This role requires a proactive individual who can document solutions effectively and provide high-quality service to end-users. This position is particularly attractive for those seeking a dynamic environment in Frankfurt am Main, offering modern IT equipment, flexible working hours, and clear paths for professional development and career advancement within a forward-thinking IT solutions provider.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist) or a comparable qualification.
Experience
- Professional experience in IT support, preferably in an onsite or desktop support capacity
- Experience in the installation, configuration, and maintenance of hardware and software
- Proven track record of working with Windows and/or macOS environments
- Experience collaborating with 2nd level support and specialized IT teams
Languages
Additional
- The role is based in Frankfurt am Main. Candidates must demonstrate an independent and solution-oriented working style with strong communication skills.
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