IT Systems Technician | IT-System-Elektroniker (gn)

Job Summary

As an IT Systems Technician, you will serve as the primary point of contact for technical inquiries, providing pragmatic solutions to ensure smooth daily operations. Your day-to-day responsibilities involve conducting technical consultations, performing error diagnostics for telephony, internet, TV, and mobile networks, and assisting users with the setup of routers and terminal devices. You will be responsible for the end-to-end processing of customer requests, ensuring high service quality and coordinating technician appointments for troubleshooting and connection provisioning. This role is ideal for service-oriented professionals who enjoy analyzing technical problems and explaining complex concepts clearly to users. The position offers an attractive work-life balance with home office options and a collaborative 'superhero' team environment. It is a full-time, permanent placement starting via temporary employment with a clear option for permanent takeover by the client company.