IT Support Specialist (First and Second Level) | First-Levet-support (n/w/d) für Tachodaten -Archivierungssoftware

Job Summary

This role involves providing technical support for specialized tachograph data archiving software, specifically zaarc.next and VDO Fleet. As a member of a traditional family-owned company in Saarbrücken, you will act as the primary point of contact for customers, assisting with software installation, configuration, and troubleshooting. Your day-to-day tasks include resolving technical errors, documenting support requests, and conducting customer training for various fleet management tools. You will also handle second-level support for more complex issues involving workshop hardware and telematics interfaces. This position is ideal for those with a strong affinity for technology and communication, even without a formal IT degree. The company offers a stable, collaborative environment with flat hierarchies and continuous training opportunities in a niche, growing market focused on legal compliance and fleet efficiency.