IT Specialist for Systems Integration | Fachinformatiker (m/w/d)
E.ON Grid Solutions GmbH
Job Summary
As an IT Specialist within the support team, you will play a key role in managing and executing change processes within the metering sector of the energy industry. Your day-to-day responsibilities involve handling process workflows, conducting end-to-end testing to identify system bugs, and collaborating closely with developers to implement improvements. You will also be responsible for creating detailed process documentation and conducting system training for other staff members. A significant portion of the role involves data analysis using Microsoft Excel to ensure transparency and process optimization. This position is particularly attractive as it offers a comprehensive entry into the digital transformation of the energy sector (Smart Metering), providing extensive training for those unfamiliar with the industry. It combines technical data management with active communication, requiring you to explain complex technical issues clearly to market partners and provide pragmatic, customer-oriented solutions.
Required Skills
Education
Completed vocational training with additional qualifications (e.g., Technical Specialist, Master Craftsman, or Technician) or a completed university degree.
Experience
- Professional experience in technical support or process handling
- Experience in data collection, analysis, and deriving actionable measures
- Proven experience in creating workflow descriptions and conducting technical training
- Experience in executing end-to-end software tests and identifying system errors
- Demonstrated experience in customer service and stakeholder communication
Languages
Additional
- Must demonstrate high proficiency in MS Excel for handling large datasets; role requires the ability to explain complex technical concepts to external market partners.
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