Business Solution Architect Automotive | Business Solution Architect (m/w/d) Automotive (1402)
Brüggen Engineering GmbH
Job Summary
As a Business Solution Architect in the automotive sector, you will play a pivotal role in Mannheim by developing tailored business and IT architectures for complex service systems. Your day-to-day responsibilities involve optimizing warranty processing systems, implementing goodwill strategies, and harmonizing division-specific processes to drive efficiency. You will act as a bridge between business departments and software providers, defining IT solutions, managing requirements, and leading the rollout of new guarantee systems. This role is highly collaborative, requiring you to prepare decision-making documents for management and work closely with stakeholders to ensure successful system implementation. What makes this position unique is the opportunity to lead digital transformation within the international automotive industry, working on large-scale service management projects that directly impact operational excellence. You will join a dynamic team at BRÜGGEN ENGINEERING, benefiting from a permanent contract and a culture that values innovation and personal professional growth.
Required Skills
Education
University degree in Computer Science, Industrial Engineering, Engineering Sciences, or a comparable qualification.
Experience
- Professional experience in IT project implementation within an international automotive environment
- Proven experience in business process modeling and optimization, specifically in After Sales and Service Management
- Experience in warranty processing and service contract handling within the automotive industry
- Practical experience in agile work environments using Scrum or Kanban
- Experience in system implementation and parameterization in collaboration with software service providers
Languages
Additional
- Permanent full-time position located in Mannheim; requires the ability to develop and implement rollout strategies and prepare management-level decision templates.
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