Technical Customer Support Advisor - Electrical Engineering | Telefonischer Fachberater (m/w/d) Elektrotechnik

Job Summary

This role involves providing professional technical support via telephone for customers and technicians in the electrical engineering sector. Based in Nuremberg, the successful candidate will handle complex inquiries regarding the installation, commissioning, and maintenance of technical products such as heating systems, PV systems, and inverters. Day-to-day responsibilities include troubleshooting technical issues, documenting cases in a CRM system, and managing back-office tasks like order processing and scheduling. The position is ideal for individuals with a technical background in electrical, HVAC, or renewable energy systems who enjoy problem-solving and customer interaction. What makes this role attractive is the modern work environment offering 30 days of vacation, flexible working hours with home office options, and a comprehensive benefits package including corporate discounts and public transport subsidies. It provides a unique bridge between technical expertise and customer service within the growing green energy and building technology sectors.