IT Support Specialist | SACHBEARBEITER IT-SUPPORT (M/W/D)
Oranienstadt Dillenburg
Job Summary
As an IT Support Specialist for the City of Dillenburg, you will be responsible for ensuring the smooth operation of digital infrastructure for approximately 300 users across diverse municipal locations, including administrative offices, museums, fire departments, and childcare facilities. Your day-to-day role involves providing first and second-level support, troubleshooting hardware and software issues, and managing network and telephony systems. Beyond technical support, you will handle administrative tasks such as procurement, invoice processing, and inventory management. This position is particularly attractive for those who enjoy variety, as it requires visiting multiple sites within the city and offers the opportunity to actively shape the digital transformation of public services. You will work with a wide range of municipal applications and contribute to small-scale IT projects within a stable, permanent public service framework (TVöD).
Required Skills
Education
Completed vocational training in IT, such as IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Professional experience in IT system integration or a comparable technical field
- Experience in troubleshooting and resolving hardware and software malfunctions
- Experience working with IT service providers and specialized public sector software is preferred
- Experience in technical documentation and administrative task management
Languages
Additional
- Valid Class B driver's license is required; Physical resilience for on-site support tasks; Willingness to travel between various municipal locations in Dillenburg.