IT Support Specialist and Systems Administrator | Mitarbeiter IT-Support/Systemadministration für das Veranstaltungsmanagementsystem (m/w/d)
SV Baden-Württemberg
Job Summary
This role is based at the Sparkassenakademie Baden-Württemberg, the central educational hub for the regional Sparkassen financial group. As an IT Support and Systems Administrator, you will be the primary point of contact for the 'cimoio' event management system. Your daily responsibilities include managing user accounts and permissions, troubleshooting technical issues for both staff and participants, and optimizing system processes. You will also support users with modern collaboration tools like Webex and collaborate with external service providers on IT projects and system rollouts. This position is ideal for a service-oriented professional who enjoys a mix of technical administration and direct user interaction. The role offers a secure, permanent contract with attractive benefits, including mobile work options, a company pension scheme, and a commitment to continuous professional development within a stable financial group environment.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration) or a comparable professional qualification.
Experience
- Professional experience in IT user support and troubleshooting
- Experience in error analysis and business process optimization
- Practical knowledge of managing Windows-based client environments and standard office applications
- Experience working with external IT service providers and participating in system rollouts
- Proven track record of structured and solution-oriented work in a technical environment
Languages
Additional
- The position is a full-time, permanent role located in Baden-Württemberg. Candidates must demonstrate a strong service orientation and the willingness to undergo continuous further training.