Complaint Specialist | Compliant Specialist (m/w/d)

Job Summary

As a Complaint Specialist at Brunel, you will be responsible for the end-to-end management of technical product complaints across various industries. Your daily activities will involve conducting detailed root cause analyses, performing independent investigations, and coordinating with specialized departments and external partners to resolve technical issues. You will evaluate investigation results to produce comprehensive technical documentation and reports, while monitoring progress to develop performance improvement solutions. This role is particularly attractive due to its cross-industry exposure and the security of a permanent contract with a leading engineering service provider. You will benefit from a structured career development path, including individual training and a culture of mutual appreciation, supported by 30 days of vacation and employer-funded pension schemes.