Inhouse Consultant Digitalization of Customer Processes / SAP IS-U | Inhouse Consultant (w/m/d) Digitalisierung Kundenprozesse / SAP IS-U
OOWV Hauptverwaltung
Job Summary
As an Inhouse Consultant for Digital Processes, you will play a pivotal role in transforming customer management for one of Germany's largest water supply and wastewater disposal companies. Your daily responsibilities involve acting as a catalyst for innovation by developing and implementing digital solutions, specifically focusing on process automation within the SAP IS-U environment using technologies like Robotic Process Automation (RPA). You will analyze internal and external requirements, translate them into efficient practical solutions, and lead projects from planning through to completion while ensuring budget and quality standards are met. This position is particularly attractive due to its high level of creative freedom, offering the chance to independently develop business processes that enhance customer experience. The role is backed by a secure public service collective agreement (TV-V), offering flexible working hours, significant mobile work options, and comprehensive benefits including a 13th-month salary and health management programs.
Required Skills
Education
University degree, ideally with a focus on Business Administration or IT; alternatively, a completed commercial or IT vocational training combined with relevant professional experience.
Experience
- Professional experience in customer management processes and digital transformation
- Proven track record in project planning and project management
- Several years of experience as a Key User in an SAP environment if applying without a degree
- Practical experience with SAP IS-U or S/4HANA Utilities modules
- Experience with the implementation and application of Robotic Process Automation tools
Languages
Additional
- The role is based on the TV-V collective agreement (Salary Group 10). Includes 30 days of vacation plus holidays on Christmas Eve and New Year's Eve. Requires the ability to work in cross-departmental projects.
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