Segment Manager | Segment Manager (m/w/d)
MEIKO Maschinenbau GmbH & Co. KG
Job Summary
As a Segment Manager within the Marine division at MEIKO, you will be responsible for the strategic coordination and operational management of service activities on cruise ships globally. Your day-to-day role involves developing internal processes to boost customer satisfaction, planning personnel requirements for dry dock maintenance, and calculating project costs for new installations and repairs. You will act as a vital interface between construction, project planning, and after-sales departments while providing technical leadership to service technicians during field assignments. This position is particularly attractive due to its international scope and the stability of a foundation-owned company. You will manage complex project schedules using Gantt charts and oversee the marine claim system. The role offers a high degree of autonomy, mobile working options, and the opportunity to work with premium hygiene and cleaning technology in a globally recognized company that prioritizes personal development and work-life balance.
Required Skills
Education
Completed training as a Technician specializing in Electrical Engineering or equivalent technical qualifications with practical experience.
Experience
- Professional experience in service or customer service management
- Experience in coordinating international service assignments and dry dock projects
- Practical experience in electrical engineering or a related technical field
- Experience in project calculation and personnel planning
- Experience in technical reporting and documentation
- Experience leading service technicians during field projects
Languages
Additional
- Willingness to travel is required. Location is based in Offenburg, Germany. Position involves handling marine claim systems and supporting dealer training via the MEIKO Academy.