Technical Service Employee, Industrial Electrician | Mitarbeiter Technischer Service, Industrieelektroniker (m/w/d)

Job Summary

This role involves providing essential technical support for high-quality medical devices, specifically external defibrillators, for a globally operating company. The successful candidate will manage service orders from initial cost estimates to final delivery, handle incoming maintenance and repair devices, and provide customer support via phone and email. Key responsibilities also include managing loan devices, shipping spare parts, and overseeing complaint management to ensure continuous customer satisfaction. This position is ideal for a detail-oriented professional with a background in medical technology, electrical engineering, or mechatronics, who thrives in a team-oriented, international environment and is committed to maintaining high standards of quality and reliability in life-saving technology.