Onsite IT Service Technician | IT Servicetechniker Onsite (m/w/d)

Job Summary

As an Onsite IT Service Technician, you will be the primary point of contact for end-user support at a dedicated service desk (Techbar) and remotely. Your daily responsibilities involve resolving hardware and software issues for mobile devices like iPhones and iPads, as well as managing workplace hardware including PCs, notebooks, monitors, and printers. You will perform IMAC-D (Install, Move, Add, Change, and De-install) tasks and Break-Fix activities within both office and factory/shopfloor environments. This role is ideal for those who enjoy hands-on hardware interaction, from imaging and rolling out new systems to documenting tickets in enterprise systems like ServiceNow. Joining a leading independent IT infrastructure provider with 20,000 employees worldwide, you will benefit from a structured environment that supports large-scale enterprise clients and public sector projects, offering long-term career stability and high conversion rates to permanent employment.